WELCOME TO BOXMARK!

PRINT, MARKETING, WEB SERVICES, DESIGN, PROMOTIONAL APPAREL.

EXPECTATIONS & SCHEDULE

Day 1:

  • Company Information
  • Sales Process 
  • Scripts
  • Review top sellers
  • Q&A, Listen to Audios

Day 2:

  • Continue Reading Material
  • Listen to audios
  • Quiz
  • Login to CRM

Day 3:

  • Begin calling 
  • 3-4 Leads entered
  • 20 – 25 Calls per hour

Day 4:

  • Continue Calling
  • 3-5 Leads entered
  • 2-3 Potentials entered
  • 20 – 25 Calls per hour

Week 2:

  • 3-5 Warm Leads acquired daily
  • 2 – 3 Deals entered Daily
  • 150 Calls daily

Week 3:

  • 3-5 Warm Leads acquired daily
  • 4 – 6 Deals entered daily
  • 150 Calls daily

Week 4:

  • 3-5 Warm Leads acquired daily
  • 4 – 6 Deals entered daily
  • 150  Calls daily

Week 5:

  • 3-5 Warm Leads acquired daily
  • 4 – 6 Deals entered daily
  • 150  Calls daily

SALES PROCESS

1st Call

  1.  INTRODUCTION:
    Introduce who you are and what your trying to do on the call which is introduce the company and get to the point clearly and timely.
  2. IDENTIFY :
    1. Identify needs: Engage with that prospecive customer,  ask questions.
  3. BUILD TRUST
    1. Sound friendly and sure of what you say.

2nd Call

  4. PRESENTATION
1.Present our product or service in detail

      5. ANSWER OBJECTIONS & DEFINE INTEREST                                                        

1.Make sure to answer all question and ask question to define

interest and advance the deal into closing phase.

 

3rd Call

       6. CLOSING

Closing The Sale, Getting payment & Reassuring order process.
      7. GET REFERRALS 

 

CORPORATE INFORMATION TO KNOW

Phone Numbers: (You will have your own phone line to use, please know it)

Main Office: 773-877-3311

Order Status: 773-877-3314

Fax Number: 773-­‐877-­‐3311

E-mails:

General Info: info@myboxmark.com

Orders info: orders@myboxmark.com

Address:

3536 W. 26th St. Chicago, IL 60623

Web url:

www.myboxmark.com

 

SCRIPTS

 

COLD CALL

AGENT : Ariel

Owner Mike

Hello this is Mike,

Hi Mike, My name is Ariel from Boxmark, I’m just calling to introduce our business. We do print & marketing services.  And basically We want to get to know more about your printing needs:

 Ask a question: What do you items do you normally order?

LISTEN >>>LISTEN

CLIENT: “I only really do business cards occasionally.”

Respond accordingly

 AGENT: Ask a question:   How many do you typically order? Are you looking to reorder those cards anytime soon?

CLIENT: usually 5,000 Maybe in 1 month

 AGENT:

Great, well we have great deals on them now, 5,000 for $99. Plus we have a promotion for free design at the moment.

LISTEN >>>LISTEN

CLIENT:     “Well send me an email if you like…..”

 

AGENT: Sure what is your email?

AGENT: Sure what’s the best email and would you like me to call you back tomorrow?  ( Get contact info and set a call back)

FOLLOW UP CALL

AGENT: Hi Mike, this is Ariel from Boxmark. Just following up on the business card printing.

CLIENT: No i didnt get the email.

 

AGENT: I can resend it to you. But Basically its starndard business cards with custom design, for 99.00 no extra fees and free shipping.

I can help you get the order started if you like over the phone and that way you get the order within 5-7 business days.

 CLIENT: Can I pay online or any other way?

AGENT:
Yes we have several methods, I can send you an electronic invoice with the option to pay half now that is the best method. Our website will not allow for partial payments. Is that fine?

CLIENT: Sure,

AGENT: Once you complete the order I will call you back to confirm we received it.

Any other questions before we finish? Thank you have a great day!

SALES CALENDAR

MONTHFOCUS AREATARGET CLIENTSCRM KEYWORDPRODUCTS USED
JANUARY Consumer Oriented Services after Tax ReturnsDealershipsUsed Auto Sales, Car Dealerships,Advertising Material, EDDM, Business Forms, Outdoor Signs
Furniture StoresFurniture StoresAdvertising Material, EDDM, Business Forms, Outdoor Signs
Appliance StoresAppliance SalesAdvertising Material, EDDM, Business Forms, Outdoor Signs
Real EstateAdvertising Material, EDDM, Business Forms, Outdoor Signs
Apartment RentalsAdvertising Material, EDDM, Business Forms, Outdoor Signs
 Valentindes Day FEB 14,Jewlery Stores for Valentines day in FebAdvertising Material, EDDM, Business Forms, Outdoor Signs
 Valentindes Day FEB 14,Flower Shops for Valentines day in FebAdvertising Material, EDDM, Business Forms, Outdoor Signs
FERBRUARYConsumer Oriented Services after Tax ReturnsDealershipsUsed Auto Sales, Car Dealerships,Advertising Material, EDDM, Business Forms, Outdoor Signs
14th  Furniture StoresFurniture StoresAdvertising Material, EDDM, Business Forms, Outdoor Signs
 Appliance StoresAppliance SalesAdvertising Material, EDDM, Business Forms, Outdoor Signs
Real EstateAdvertising Material, EDDM, Business Forms, Outdoor Signs
Apartment RentalsAdvertising Material, EDDM, Business Forms, Outdoor Signs
Events Start Booking now, weddings, parties, 15ras, Baby ShowersEvents: Djs, Party Planners, Limo Service, Banquet Halls, Photographers EventsAdvertising Material, EDDM, Business Forms, Presentation Folders, Envelopes, Catalog, Menus
Advertising Material, EDDM, Business Forms, Presentation Folders, Envelopes, Catalog, Menus
MARCHConsumer Oriented Services after Tax ReturnsDealershipsUsed Auto Sales, Car Dealerships,Advertising Material, EDDM, Business Forms, Outdoor Signs
Consumer Oriented Services after Tax ReturnsFurniture StoresFurniture StoresAdvertising Material, EDDM, Business Forms, Outdoor Signs
Consumer Oriented Services after Tax ReturnsAppliance StoresAppliance SalesAdvertising Material, EDDM, Business Forms, Outdoor Signs
Consumer Oriented Services after Tax ReturnsApartment RentalsApartment RentalAdvertising Material, EDDM, Business Forms, Outdoor Signs
Easter for April,Religious Organizations for EasterReligiousAdvertising Material, EDDM, Business Forms, Outdoor Signs
Contractors Start Ordering Material for Spring TimeLandscapingLandscapingAdvertising Material, EDDM, Invoice/Contract Forms,Tshirts, Hats, Car Magnets
Contractors Start Ordering Material for Spring TimeConstructionConstructionAdvertising Material, EDDM, Invoice/Contract Forms,Tshirts, Hats, Car Magnets
Contractors Start Ordering Material for Spring TimeConcreteConstructionAdvertising Material, EDDM, Invoice/Contract Forms,Tshirts, Hats, Car Magnets
Contractors Start Ordering Material for Spring TimeRemodelingContractorAdvertising Material, EDDM, Invoice/Contract Forms,Tshirts, Hats, Car Magnets
Contractors Start Ordering Material for Spring TimeCarpetnryContractorAdvertising Material, EDDM, Invoice/Contract Forms,Tshirts, Hats, Car Magnets
Season for MovingMoving CompaniesMoving CompaniesAdvertising Material, EDDM, Invoice/Contract Forms,Tshirts, Hats, Car Magnets
Season for MovingReal EstateReal EstateAdvertising Material, EDDM, Business Forms, Outdoor Signs
APRILCinco De Mayo may 5t,All Restaurants primarily MexicanAdvertising Material, EDDM, Take Out Menus, Flyers, Oudoor Signs
Mothers DayFlower Shops and Jewelry StoresAdvertising Material, EDDM, Business Forms, Outdoor Signs
EventsEvents: Djs, Party Planners, Limo Service, Banquet Halls, PhotographersAdvertising Material, EDDM, Business Forms, Presentation Folders, Envelopes, Catalog, Menus
SpringPool Companies, Landscaping, ConstructionAdvertising Material, EDDM, Invoice/Contract Forms,Tshirts, Hats, Car Magnets
Spring AdvertisingAuto RepairOutdoor Signs, Advertising Material Business Forms, Pens, Tshirts, Hats
Spring AdvertisingAuto Services: Auto Glass, Body Shop, Rims Tires Auto ServicesOutdoor Signs, Advertising Material Business Forms, Pens, Tshirts, Hats
Appliance RepairAuto ServicesOutdoor Signs, Advertising Material Business Forms, Pens, Tshirts, Hats
MAYFahers DaySports StoresAdvertising Material, EDDM, Business Forms, Outdoor Signs
5thSummer EventsIce Cream StoresAdvertising Material, EDDM, Flyers, Take Out Menus, Oudoor Signs
Out Door Sports, Soccer, baseball, football,Advertising Material, EDDM, Flyers, Oudoor Signs, Tshirts , Hats
Summer ServicesHVAC ( Cooling services AC Repair)Advertising Material, EDDM, Flyers, Oudoor Signs, Tshirts , Hats
Summer AdvertisingAuto RepairAuto ServicesOutdoor Signs, Advertising Material Business Forms, Pens, Tshirts, Hats
Summer AdvertisingAuto Services: Auto Glass, Body Shop, Rims TiresAuto ServicesOutdoor Signs, Advertising Material Business Forms, Pens, Tshirts, Hats
JUNEOut Door FestivalsRestaurants Participating in EventsOutdoor Signs, Advertising Materials, Pens, Tshirts, Hats, Flyers
20-End Of SchoolCommunity Organizations, Outdoor SportsOutdoor Signs, Advertising Materials, Pens, Tshirts, Hats, Flyers
Outdoor SportsOutdoor Signs, Advertising Materials, Pens, Tshirts, Hats, Flyers
JULY Return To SchoolFocus: Clinics: Eye Clinics, Dentists, Doctors for School Physicals
Clinics :doctors, dentists, chiropractors, eye clinics, massage therapy, nutritionistsHealthBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
AUGUSTStart of FallIndoor Sports TeamsAdvertising Material, EDDM, Business Forms, Greeting Cards
Landscaping Fall SeasonAdvertising Material, EDDM, Business Forms, Greeting Cards
Tree TrimmingAdvertising Material, EDDM, Business Forms, Greeting Cards
ConstructionAdvertising Material, EDDM, Business Forms, Greeting Cards
Advertising Material, EDDM, Business Forms, Greeting Cards
SEPTEMBEREnd Of Year SeasonAuto Repair
16th Heating & Air ConditioningHVACAdvertising Material, EDDM, Business Forms, Greeting Cards
Home CleaningContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
ConstructionContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
RemodelingContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
PlumbingContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
ElectriciansContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
Spring AdvertisingAuto RepairAuto ServicesOutdoor Signs, Advertising Material Business Forms, Pens, Greeting Cards, Tshirts, Hats
Spring AdvertisingAuto Services: Auto Glass, Body Shop, Rims TiresAuto ServicesOutdoor Signs, Advertising Material Business Forms, Pens, Greeting Cards, Tshirts, Hats
OCTOBEREnd Of Year SeasonHeating & Air ConditioningHVACAdvertising Material, EDDM, Business Forms, Greeting Cards
Home CleaningContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
ConstructionContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
RemodelingContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
PlumbingContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
ElectriciansContractorsAdvertising Material, EDDM, Business Forms, Greeting Cards
NOVEMBERTax Services for Jan of Next yearFocus: All Tax Accountants for tax season to start Jan
Independent Insurance agenciesInsuranceBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Independent Insurance brokersInsuranceBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Tax AccountantsTax Services, Income Tax, AccountingBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Auto RepairAuto Repair, Auto ServiceBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Isurance AgenciesInsuranceBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
AttorneysAttorneysBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Clinics :doctors, dentists, chiropractors, eye clinics, massage therapy, nutritionistsHealthBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Religious OrganizationsReligiousBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Community OrganizationsCommunity OrganizationsBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
DECEMBERConsuer Related ServicesCar DealersUsed Auto Sales, Car Dealerships,Advertising Material, EDDM, Business Forms, Greeting Cards
FurnitureFurniture StoresAdvertising Material, EDDM, Business Forms, Greeting Cards
Appliance StoresUsed Appliaces, Appliance RepairAdvertising Material, EDDM, Business Forms, Greeting Cards
Clinics :doctors, dentists, chiropractors, eye clinics, massage therapy , nutritionistsHealthBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Local GymsGym, FitnessAdvertising Material, EDDM, Business Forms, Greeting Cards
Fitness and InstructionGym, FitnessAdvertising Material, EDDM, Business Forms, Greeting Cards
Religious OrganizationsBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
Physical TherapyHealthBusiness Forms, Folders, Envelopes, Promotional Items, Calendars, Pens, Greeting Cards,
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