Who is “we”?
If you have any general questions about our website, want to update your communication preferences or modify your information, please visit the Contact Us section of this website to contact our Customer Service team.
What information do we collect?
Information Collected Automatically:
– Your IP address
– The browser and device you use
– Information obtained from applications you can download from our website
– The date and time of your visit, and how you use our website and access its content
– If you place an order, your purchase information and payment history
If you are a registered Boxmark user, we associate this automatically collected information with the other types of information we collect about you that are described below. The following describes how we use the information we collect.
Information you provide when you create an account or place an order:
– Your Name
– Contact information (such as your e-mail address, mailing address, and phone numbers)
– Payment method information (credit card or bank account details)
Information you provide when you personalize a product
When you personalize a product on our website, you may provide text or images that contain personal information, such as contact information from a business card.
Information you provide when writing a review, participating in a contest, or contacting Customer Service
If you provide any additional personal information when writing a product review, we process that information under the Reviews and Opinions terms. Remember that the reviews you post on our website are public and that you should only add information that you feel comfortable sharing publicly with.
When you enter a contest or sweepstakes, you can share information about them and we can publicly announce that you have won.
You may also provide us with personal information when contacting our Customer Service agents.
You have the option not to provide personal information. However, if you do, you may not be able to use some features of our website or be able to process orders. Similarly, if you choose not to allow certain cookies to be installed on your device, the operation of our website will be limited (more information on cookies below).
Our website is not intended for use by children under the age of 16. It is prohibited for children under the age of 16 to create an account or otherwise provide their personal information.
Why do we collect this information?
We use the information we collect about you for:
– execute your order and provide you with appropriate customer support
– maintain, improve and administer our website
– inform you about products and services that might be of interest to you
– provide offers in collaboration with partner brands
– improve or personalize your Internet experience, our services, and our communications with you
– detect and prevent fraud
– strengthen the security of our IT networks and services
– improve our understanding of users’ use of our website and determine the effectiveness of our promotional and advertising campaigns
Who has access to your information?
Access to your information is limited to employees who need to use the data, who are obligated to protect that information and ensure its confidentiality.
Finally, we may provide your data to one or more third parties in the event of any merger, acquisition or corporate reorganization affecting us.
How long do we keep your information?
We only retain your information for as long as is necessary to carry out the function for which it was provided to us or to comply with the law.
What are your rights to access and control the use of your information?
You have the right to
– Access to your personal data
– Unsubscribe from marketing communications or withdraw any consent you have provided to us
– Request a copy of the personal information we are processing
– Correct any errors in your personal information
– Remove your personal information (or alter it so that you cannot be identified) or restrict our uses of your information; these instances may only occur under specific circumstances stipulated by law
– File a complaint with the competent data protection authorities
How can you exercise these rights?
You may contact Customer Service to exercise any of the rights described. To do so, go to the Contact Us section of this website.
You can also exercise some of these rights yourself: go to My Account, select “Account Update” and update your personal information and preferences.
Finally, you can also send your written request to Boxmark, 3151 W. 26th St Chicago IL 60623. Don’t forget to include your name, email address, postal address and telephone number(s) and your specific request. Even if you choose to be removed from our contact lists, we may still contact you by email, telephone, or mail regarding your orders, your account, or other administrative matters.
What do we do to protect your information?
We have physical, electronic and procedural safeguards designed to help us protect your personal information. For example, we use Secure Sockets Layer (SSL) technology to encrypt your credit card information as you purchase products through our website. When you open an account at Boxmark, you create a password that protects your account information. Try to keep your password secure and out of reach of others. You can change your password as often as you like, just log in to My Account and select “Account Update”.
What are cookies and why do we use them on our website?
In order for your experience on our website to be positive and for you to be able to enjoy all of your online and personal shopping options, your computer, tablet or mobile device (“device”) will have to accept cookies.
If you do not accept cookies, some features of our website will not work. However, if you would like to control or remove cookies from our website or any other site, please see the section on how to manage cookies.
What type of cookies do we use on our website?
We use the following types of cookies on our website:
Strictly necessary cookies
These cookies offer the services that you have specifically requested on our website and are essential to allow you to browse our site and use its functions, such as payment and the purchase of products.
These cookies collect anonymous information about the pages visited. They collect information about how visitors use the website or, for example, which pages users visit most often and whether they receive error messages from those pages. They do not collect information that identifies the user and are only used to improve the performance of the site.
These cookies allow our website to remember the decisions you make (such as username, language or region you are in) and provide enhanced and more personalized content, including access to the products you have designed or ordered with us. They may also be used to remind you of changes you have made to the size of text, fonts, and other customizable elements of the Website.
These cookies are used to show you the ads you find most relevant and interesting. They are also used to limit the number of times an advertising campaign is shown and to measure its effectiveness. Generally, these cookies are from third parties.
When using our website, you may see content offered by a company other than Boxmark. In addition, if you “share” Boxmark content with friends through social networks, such as Facebook or Twitter, you may receive cookies from those networks.
Boxamrk has no access to or control over cookies used by other companies. We advise you to consult the websites of third parties for more information about cookies and how to manage them.
How can you manage which cookies are installed on your device?
Cookies allow you to take advantage of some of the essential features of our website. That’s why we recommend that you leave them enabled. Please note that if you disable or delete certain cookies, our website will not function properly.
In the Help menu on the menu bar of most browsers, you’ll find how to enable or disable your browser from accepting new cookies, how to have your browser notify you each time you receive a new cookie, and how to disable cookies. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing add-on settings, or by visiting the manufacturer’s website.
If you’d like to remove cookies that have been created when you’ve shared Boxmark content on social networks such as Facebook or Twitter, we suggest that you check the websites of those third parties for more information about their cookies and how to manage them.
To learn more about and remove third party cookies, visit www.allaboutcookies.org and www.youronlinechoices.eu.