Yes, technology has solved many problems for us, and has even replaced some things we used to do in person. For example, in a city like Chicago, we have managed to contact many people through the internet and email them our information.
However, even if that is a great advantage for us, it is still different from the normal way to get together with a client. It can feel extremely impersonal.
Though you can talk with someone through a phone or an email, it will never be the same, as engaging in an actual conversation with an eye contact with the client. This creates a more personal bond with the business.