FAQ´s

On our logo packages select your package and make a payment. Once we receive payment you will receive our creative brief to fill out.

Concepts are design ideas that our designers design for you during the design process before one is chosen and made formally as logo.

Indicate your specific request on the creative brief clearly and include images, drawings or sketches if you have any and your requirement will be fully met.

Indicate your specific request on the creative brief clearly and include images, drawings or sketches if you have any and your requirement will be fully met.

Yes, if you can provide an Adobe Illustrator file and we can work from that and improve it.

If you don’t have the AI file you can provide a jpg image of it and we can make your logo in vector format.

If you don’t have the AI file you can provide a jpg image of it and we can make your logo in vector format.

After we receive your order and payment, we begin your project within a few hours to one business day.

Revisions are the edited versions of your chosen concept, provided during the design process..

Additional revisions apart from the one included in your package can be applied until you are fully satisfied. Each revision has an additional cost. You will be presented with three or more logo variations for your satisfaction. There are really no limitations in the amount of modifications that can be made to the concepts once they are designed. Every revision can be used to ask for any kind of modification and any amount.

Our policy states that we must receive all modifications in writing via email for our design team to be able to take your requests formally. The reason for this is that this method has been proven to be more efficient during our many years of operation. This includes the final approval, it must be in writing. You may contact us via telephone with any questions or concerns.

On our website go to packages click on web design packages, select the package you want and make payment. Next, you will be contacted to complete the creative brief and we will begin your web design on the same day or the next business day after receiving your order and payment.

If our website design packages do not quite suit your needs due to any reason, e.g. I require more pages designed & developed, please complete our quote request form and discuss your needs with us. (link for quote)

If our website design packages do not quite suit your needs due to any reason, e.g. I require more pages designed & developed, please complete our quote request form and discuss your needs with us. (link for quote)

Yes, our team designs, develops and uploads the website for you to make sure everything is working correctly.

Yes we can assist you with domain registration and hosting for additional charges.

Our developers code PHP/SQL/HTML websites therefore you will require a host that supports PHP. We will also need to know what versions of PHP your host provides.

Yes we can design full ecommerce sites that allow for multiple payment options such as credit cards and Pay Pal that will allow you to sell via your website. Depending on your specific needs we can implement expensive database systems, additional charges apply. PayPal account must be created by client and must be verified and active.

Yes we can design full ecommerce sites that allow for multiple payment options such as credit cards and Pay Pal that will allow you to sell via your website. Depending on your specific needs we can implement expensive database systems, additional charges apply. PayPal account must be created by client and must be verified and active.

Our packages ,except for the premium web design package, do not include these. We do offer these services if needed and customizable to your requirements.

Only upon your request as our websites are based on being Search Engine Friendly. Flash websites are not good for Search Engines as the content cannot be read by the Search Engine robots/spiders. There are other ways in which we can design highly appealing images or interchanging banners for websites without the use of Flash